Khansaheb Facilities Management operates a self-delivery business model supported by an established supply chain to deliver cost-effective robust services to our clients.
At Khansaheb FM, we offer both hard and soft facilities management services, which include emergency call-out services as well as planned preventive maintenance (PPM) packages. We also have a 24/7 helpdesk facility that works in tandem with our in-house team of technicians, cleaners, and support services operatives to make sure that our clients' facilities are always up and running.
Our technicians are experienced in servicing and maintaining air-conditioning, plumbing and building services, including electrical systems and building fabric.
When it comes to cleaning, our operatives use non-harmful, environmentally friendly, enzyme-based products, microfiber techniques, and mechanical/electrical appliances, all in line with industry best practices.
We have a large team of experienced in-house supervisors, team leaders, and technicians who are extensively trained in maintenance, fault finding, repair and customer service. We self-deliver both the planned and reactive elements of the service with our service delivery partners only providing maintenance for specialised systems. Our technical services are divided into three main categories those being planned maintenance, corrective maintenance and reactive maintenance. We act responsibly by working safely, with consideration for those affected by our operations, and approach opportunities and problems with an attitude that says, ‘I can do something about this’.
Our Technical Services capabilities includes:
|- Electrical||- Energy Management|
|- Plumbing||- Water Treatment|
|- HVAC||- Pest Control|
|- Carpentry||- Swimming Pool Maintenance|
|- Masonry||- Specialist System Maintenance|
|- Helpdesk||- Civil/Small Works|
Our Soft Services portfolio is aimed at improving the quality and comfort of your built environment. While delivering soft facilities management services, we make sure that our team is available at the right time and follows safe working practices and meets the optimal standards. From cleaning to landscaping and waste management, we handle every aspect of soft services, to provide you with a safe and hygienic environment.
Our Soft Services capabilities includes:
|- Cleaning||- Stock & Supplies Management|
|- Concierge & Reception||- Mailroom services|
|- Office Assistant||- Waste Management|
|- Landscaping||- Water Tank Cleaning|
|- Specialised Training for Healthcare|
Client satisfaction is at the heart of everything we do, therefore all our resources are geared towards achieving it. At Khansaheb, we offer managed services, integrating all facilities management functions, so that our clients are fully relieved of the burden of managing their properties and can focus solely on their core business activities. We offer a range of managed services catering to the tailored needs of the client by providing FM consulting, QHSE services, waste and energy management, and stock and supplies management. We can manage single to multiple properties, of any scale and type.
Our Managed Services include:
|- Total integrated facilities management||- Contract Management|
|- Project & program Management||- Management Reporting|
|- 24/7/365 Service Centre Operation||- CAPEX and OPEX Planning|
|- QSHE including control of contractors||- Specialist Subcontractor Management|
|- SLA & KPI monitoring||- Reactive and PPM maintenance services|
|1200 + direct employees||50,000+ helpdesk calls per annum|
|7.5M injury free manhours and counting||Currently maintaining 15,000+ buildings across the UAE|